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Should you have lost or deleted a file that you produced on acapela-box, or for any other reason you just want to redownload a sound file that you have already purchased, you can do this free of charge.
Go to [myAccount], locate your file generation in the “Transaction history” table, and click on the redownload icon at the right end of the row, and you’ll redownload the file again, with no need to pay twice.
If you are looking for a very old file you will notice that the redownload icon have been substituted by a regenerate icon. What this means is that your sound file is no longer stored on our servers, but you can generate a new sound file with the same voice and from exactly the same text as you have used befoire. Regenaration of a soud file is also free of charge.
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